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For any queries regarding damages, deliveries or returns,
please call us on (+44) 01225 789909 or email sales@wildandwolf.com

Delivery Charges

In respect of Goods to be supplied:

  • for all orders to mainland Europe, the Customer shall pay €15 or 5% of the order value, whichever is greater;
  • ROI and Channel Islands: minimum order value is €250. For orders between €250 - €500, the Customer shall pay  €30 per order. For orders above €500, the Customer will not be charged carriage;
  • for all orders to Switzerland, the Customer shall pay 5% of the order value plus €35 for Customs clearance;
  • in relation to any other destination, such orders shall be charged at Wild and Wolf’s carrier cost or on such other terms as agreed in advance between Wild and Wolf and the Customer. Any Customs clearance charges and local taxes that may apply shall also be paid by the Customer.

Back Orders

  • Back orders are kept until shipped by Wild and Wolf or cancelled by the Customer or Wild and Wolf.
  • Back orders below €200 will not be shipped. For back orders below €200 Wild and Wolf will contact the Customer in order to discuss an increase in the order value. However back orders of €200 and above will be shipped at the discretion of Wild and Wolf. These back orders will incur a carriage charge.



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